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Smith.ai vs Ruby: pricing compared (2026)

CheaperSmith.ai$500/moAI Receptionist Enterprise · per call
Ruby$1,725+/mo500 minutes · per minute

Smith.ai is $1,225/mo cheaper at 300 calls.

At your volume

Smith.ai, by $1,225/mo

$500 vs $1,725+ at 300 calls. Ruby's overage isn't published, so its real cost is higher.

Cheapest to start

Smith.ai, from $0/mo

25 calls included. Ruby starts at $250 for 50 minutes.

Where it flips

No flip up to 1,000 calls

Smith.ai is cheaper at every volume.

Cost as calls grow

  • Smith.ai
  • Ruby
  • overage not published
$0$1,000$2,000$3,00002505007501,000 callsYour volume$1,725+$500
Estimated from each vendor's published plans at 3 min per call. Ruby moves up a plan when it runs out because its overage price isn't published.
Estimated monthly cost by calls a month
Calls a monthSmith.aiRuby
0$0$250
100$213$1,725
200$463$1,725 or more (overage not published)
300$500$1,725 or more (overage not published)
400$717$1,725 or more (overage not published)
500$934$1,725 or more (overage not published)
600$1,151$1,725 or more (overage not published)
700$1,368$1,725 or more (overage not published)
800$1,585$1,725 or more (overage not published)
900$1,802$1,725 or more (overage not published)
1,000$2,019$1,725 or more (overage not published)

Plans side by side

  • AI Receptionist Free25 calls · then $3.00 each
    $0
  • AI Receptionist Pro75 calls · then $2.50 each
    $150
  • AI Receptionist EnterpriseFits 300 calls300 calls · then $2.17 each
    $500

Monthly prices.

Features

Live transfer
Smith.aiYes
RubyNot verified
SMS
Smith.aiYes
RubyNot verified
Integrations
Smith.aiAcuity, Calendly, Clio, HubSpot, Salesforce, Zapier
RubyNot verified
Languages
Smith.aiEnglish, Spanish
RubyNot verified
Channels
Smith.aiNot verified
RubyVoice, web chat
Both have: appointment booking, outbound calls, recordings and transcriptsNot verified for either: EU/GDPR, HIPAA, human backup
Smith.ai

Pick Smith.ai if…

  • You want the lower bill at any volume up to 1,000 calls.
  • You want the lowest starting price: $0/mo for 25 calls.
  • You need live transfer or SMS.
View Smith.ai deal
Ruby

Pick Ruby if…

Nothing in our data sets Ruby apart yet. Compare the plans above.

View Ruby deal

Questions

How does Smith.ai pricing compare with Ruby?

At 300 calls of 3 minutes, Smith.ai is $500/mo and Ruby $1,725+/mo. Smith.ai is cheaper at every volume up to 1,000 calls. They bill on different units, so check your own call pattern.

Does Smith.ai or Ruby book appointments?

Smith.ai: yes, appointment booking is recorded. Ruby: yes, appointment booking is recorded.

Are the Smith.ai and Ruby prices verified?

Smith.ai: verified, read on its pricing page. Ruby: verified, read on its pricing page.

Where do these prices come from?

Each vendor's own pricing page. Smith.ai: smith.ai, checked October 29, 2026 (Verified). Ruby: ruby.com, checked October 29, 2026 (Verified). Smith.ai pricing page · Ruby pricing page

Are the links to Smith.ai and Ruby affiliate links?

The Smith.ai button goes to the vendor's own site and is not an affiliate link. The Ruby button goes to the vendor's own site and is not an affiliate link. Commissions never change how Toolcrew ranks vendors.

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Some links may be affiliate links: we may earn a commission at no extra cost to you. It never changes the ranking. Disclosure