Compare / Smith.ai vs Ruby Two AI + live receptionists, priced at your call volume from each vendor's own pricing page.
Cheaper at your volumeSmith.ai AI + live receptionist Bills per call VerifiedAt 300 calls · 3 min $500/mo
AI Receptionist Enterprise plan 300 calls incl. View deal Opens smith.ai · Not an affiliate link · See all plans ›
Ruby AI + live receptionist Bills per minute VerifiedAt 300 calls · 3 min $1,725+/mo
500 minutes plan Overage not published View deal Opens ruby.com · Not an affiliate link · See all plans ›
Cheaper$500/mo AI Receptionist Enterprise · per call $1,725+/mo 500 minutes · per minute Smith.ai is $1,225/mo cheaper at 300 calls.
At your volume $500 vs $1,725+ at 300 calls. Ruby's overage isn't published, so its real cost is higher.
Cheapest to start 25 calls included. Ruby starts at $250 for 50 minutes.
Where it flips Smith.ai is cheaper at every volume.
Smith.ai Ruby overage not published$0 $1,000 $2,000 $3,000 0 250 500 750 1,000 calls overage not published Your volume $1,725+ $500 Estimated from each vendor's published plans at 3 min per call. Ruby moves up a plan when it runs out because its overage price isn't published. Estimated monthly cost by calls a month Calls a month Smith.ai Ruby 0 $0 $250 100 $213 $1,725 200 $463 $1,725 or more (overage not published) 300 $500 $1,725 or more (overage not published) 400 $717 $1,725 or more (overage not published) 500 $934 $1,725 or more (overage not published) 600 $1,151 $1,725 or more (overage not published) 700 $1,368 $1,725 or more (overage not published) 800 $1,585 $1,725 or more (overage not published) 900 $1,802 $1,725 or more (overage not published) 1,000 $2,019 $1,725 or more (overage not published)
$0 $1,000 $2,000 $3,000 0 250 500 750 1,000 calls Your volume $1,725+ $500 Estimated from each vendor's published plans at 3 min per call. Ruby moves up a plan when it runs out because its overage price isn't published. Estimated monthly cost by calls a month Calls a month Smith.ai Ruby 0 $0 $250 100 $213 $1,725 200 $463 $1,725 or more (overage not published) 300 $500 $1,725 or more (overage not published) 400 $717 $1,725 or more (overage not published) 500 $934 $1,725 or more (overage not published) 600 $1,151 $1,725 or more (overage not published) 700 $1,368 $1,725 or more (overage not published) 800 $1,585 $1,725 or more (overage not published) 900 $1,802 $1,725 or more (overage not published) 1,000 $2,019 $1,725 or more (overage not published)
plans plansAI Receptionist Free 25 calls · then $3.00 each
$0 AI Receptionist Pro 75 calls · then $2.50 each
$150 AI Receptionist EnterpriseFits 300 calls 300 calls · then $2.17 each
$500 50 minutes 50 min · overage not published
$250 100 minutes 100 min · overage not published
$395 200 minutes 200 min · overage not published
$720 500 minutesToo small for 300 calls 500 min · overage not published
$1,725 Monthly prices.
Show only differences
Smith.ai and Ruby features, differences only Feature Live transfer Yes Not verifiedSMS Yes Not verifiedIntegrations Acuity, Calendly, Clio, HubSpot, Salesforce, Zapier Not verifiedLanguages English, Spanish Not verifiedChannels Not verifiedVoice, web chat
Live transfer Yes Not verifiedSMS Yes Not verifiedIntegrations Acuity, Calendly, Clio, HubSpot, Salesforce, Zapier Not verifiedLanguages English, Spanish Not verifiedChannels Not verifiedVoice, web chat Both have: appointment booking, outbound calls, recordings and transcriptsNot verified for either: EU/GDPR, HIPAA, human backup
Pick Smith.ai if… You want the lower bill at any volume up to 1,000 calls. You want the lowest starting price: $0/mo for 25 calls. You need live transfer or SMS. View Smith.ai deal Pick Ruby if… Nothing in our data sets Ruby apart yet. Compare the plans above.
View Ruby deal How does Smith.ai pricing compare with Ruby? At 300 calls of 3 minutes, Smith.ai is $500/mo and Ruby $1,725+/mo. Smith.ai is cheaper at every volume up to 1,000 calls. They bill on different units, so check your own call pattern.
Does Smith.ai or Ruby book appointments? Smith.ai: yes, appointment booking is recorded. Ruby: yes, appointment booking is recorded.
Are the Smith.ai and Ruby prices verified? Smith.ai: verified, read on its pricing page. Ruby: verified, read on its pricing page.
Where do these prices come from? Each vendor's own pricing page. Smith.ai: smith.ai, checked October 29, 2026 (Verified). Ruby: ruby.com, checked October 29, 2026 (Verified). Smith.ai pricing page · Ruby pricing page
Are the links to Smith.ai and Ruby affiliate links? The Smith.ai button goes to the vendor's own site and is not an affiliate link. The Ruby button goes to the vendor's own site and is not an affiliate link. Commissions never change how Toolcrew ranks vendors.
Some links may be affiliate links: we may earn a commission at no extra cost to you. It never changes the ranking. Disclosure