Best AI receptionist for medical practices and clinics (2026)
Clinic phones ring hardest when the doors open: patients booking, rescheduling, asking about results or refills. Every call on hold is a patient who may hang up and try another practice.
Callers share health details, so start with vendors that state HIPAA support or sign a BAA, then look for booking and a way to reach staff for urgent calls. Receptionists below are ranked by those features, as recorded from vendor sites, then by starting price.
What we look for
HIPAA claim or BAA
Patient calls carry protected health information.
Books appointments
Patients can book or reschedule without waiting for the front desk.
Live transfer
Urgent or clinical questions can reach a nurse or staff member.
SMS
Appointment reminders by text reduce no-shows.
Ranked for medical practices
Phonely
AI receptionistMeets 4 of 4$50
VerifiedUpfirst
AI receptionistMeets 3 of 4$24.95
VerifiedMy AI Front Desk
AI receptionistMeets 3 of 4$99
VerifiedNewo
AI receptionistMeets 3 of 4$299
VerifiedDialzara
AI receptionistMeets 3 of 4$29
VerifiedRosie
AI receptionistMeets 3 of 4$49
VerifiedSmith.ai
AI + live receptionistMeets 3 of 4$150
VerifiedAI-Receptionist.com
AI receptionistMeets 2 of 4$14
VerifiedOnCrew
AI receptionistMeets 2 of 4$49
VerifiedHIPAA claim or BAA Books appointments Yes Live transfer YesSource SMS ServiceAgent
AI receptionistMeets 2 of 4$49
VerifiedTrillet
AI + live receptionistMeets 2 of 4$49
VerifiedAbby Connect
AI + live receptionistMeets 2 of 4$164
VerifiedSarah 24/7
AI receptionistMeets 2 of 4$350
VerifiedSameday
AI receptionistMeets 2 of 4$449
VerifiedWakeman
AI receptionistMeets 1 of 4$49
VerifiedHIPAA claim or BAA Books appointments YesSource Live transfer SMS Lindy
AI + live receptionistMeets 1 of 4$49.99
VerifiedHIPAA claim or BAA YesSource Books appointments Live transfer SMS Goodcall
AI receptionistMeets 1 of 4$79
VerifiedHIPAA claim or BAA Books appointments YesSource Live transfer SMS Ruby
AI + live receptionistMeets 1 of 4$250
VerifiedHIPAA claim or BAA Books appointments YesSource Live transfer SMS AnswerConnect
AI + live receptionistMeets 1 of 4No public price
HIPAA claim or BAA Books appointments YesSource Live transfer SMS Ringly.io
AI receptionistMeets 1 of 4$99
VerifiedHIPAA claim or BAA Books appointments Live transfer YesSource SMS
Starting prices are the smallest published plan. Compare the monthly cost at your call volume.
Frequently asked questions
- What is the best AI receptionist for medical practices?
- By our ranking, Phonely comes first: it meets 4 of 4 criteria we use for medical practices (a HIPAA claim or BAA, appointment booking, live transfer and SMS), based on features recorded from vendor sites. Ties are broken by the lowest listed starting price. The best fit still depends on your call volume and the software you use.
- How many AI receptionists meet every criterion for medical practices?
- 1 of the 20 AI receptionists we track have a recorded match on all 4 criteria: Phonely.
- Which AI receptionists for medical practices offer a HIPAA claim or BAA?
- 5 of 20 have it on record: Lindy, My AI Front Desk, Newo, Phonely and Upfirst. For 15 more we have no record either way, so check with the vendor.
- Which AI receptionists for medical practices offer appointment booking?
- 18 of 20 have it on record: Abby Connect, AI-Receptionist.com, AnswerConnect, Dialzara, Goodcall, My AI Front Desk, Newo, OnCrew, Phonely, Rosie, Ruby, Sameday, Sarah 24/7, ServiceAgent, Smith.ai, Trillet, Upfirst and Wakeman. For 2 more we have no record either way, so check with the vendor.
- Which AI receptionists for medical practices offer live transfer?
- 10 of 20 have it on record: Abby Connect, AI-Receptionist.com, Dialzara, OnCrew, Phonely, Ringly.io, Rosie, Sarah 24/7, Smith.ai and Upfirst. For 10 more we have no record either way, so check with the vendor.
- Which AI receptionists for medical practices offer SMS?
- 9 of 20 have it on record: Dialzara, My AI Front Desk, Newo, Phonely, Rosie, Sameday, ServiceAgent, Smith.ai and Trillet. For 11 more we have no record either way, so check with the vendor.
- What is the cheapest AI receptionist for medical practices?
- The lowest listed starting price among the receptionists we track is AI-Receptionist.com, with a listed starting price of $14 a month (verified). Among those that meet every criterion above, the lowest is Phonely, with a listed starting price of $50 a month (verified). Starting prices cover the smallest plan; your cost depends on call volume, so compare at your volume on toolcrew.app.
- How is this list ranked?
- Each receptionist scores points for every criterion its vendor's own site supports, with the most important criteria counting double. Higher scores rank first; ties go to the lower listed starting price. A feature we have no record of scores nothing. Affiliate commissions never change the order.