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ServiceAgent vs Upfirst: pricing compared (2026)

Side-by-side estimated monthly cost for ServiceAgent vs Upfirst at your call volume, in USD, with the same open methodology as our rankings.

ServiceAgentNo estimatelisted prices
Upfirst$160/moPro · per call

Only Upfirst has an estimate. ServiceAgent publishes prices from $0/mo, but none per call volume.

At your volume

Only Upfirst has an estimate

ServiceAgent publishes prices from $0/mo, but none per call volume, so there is no price to set against Upfirst's $160.

Cheapest to start

ServiceAgent, from $0/mo

Pay-as-you-go credits. Upfirst starts at $24.95 for 30 calls.

What each price leaves out

One side has no volume estimate

ServiceAgent publishes prices from $0/mo, but none per call volume. Upfirst: the plan price, all-in.

Cost as calls grow

  • ServiceAgent(no volume estimate)
  • Upfirst
$0$200$400$60002505007501,000 callsYour volume$160
Estimated from each vendor's published plans at 3 min per call. ServiceAgent publishes prices but none per call volume, so it has no line.
Estimated monthly cost by calls a month
Calls a monthServiceAgentUpfirst
0No estimate$25
100No estimate$70
200No estimate$160
300No estimate$160
400No estimate$235
500No estimate$299
600No estimate$299
700No estimate$369
800No estimate$439
900No estimate$509
1,000No estimate$579

Plans side by side

  • LaunchPay-as-you-go credits
    $0/mo
  • Core2,000 credits, about 133 voice minutes if credits go only to voice
    $49/mo
  • Growth6,000 credits, shared with SMS, ads and reviews
    $119/mo
  • Franchise20,000 credits and 3 locations
    $349/mo

Published prices. We can't size these to a call volume, so there is no estimate.

Monthly prices. ServiceAgent: Core is $49/mo ($39/mo billed yearly) with 2,000 credits; Growth $119/mo ($95 yearly) with 6,000; Franchise $349/mo ($279 yearly) with 20,000 and 3 locations. Upfirst: The calculator uses monthly billing, not the annual discount, and counts every call as billable.

Features

Live transfer
ServiceAgentNot verified
UpfirstYes
Integrations
ServiceAgentJobber
UpfirstAcuity, Calendly, Clio, Google Calendar, Outlook, Square, Zapier
Languages
ServiceAgentNot verified
UpfirstSpanish (35+ languages)
HIPAA
ServiceAgentNot verified
UpfirstYes
Channels
ServiceAgentVoice, web chat, WhatsApp
UpfirstVoice
Both have: appointment booking, SMS, recordings and transcriptsNot verified for either: outbound calls, EU/GDPR, human backup
ServiceAgent

Pick ServiceAgent if…

  • You want the lowest starting price: $0/mo for pay-as-you-go credits.
  • You book or log calls in Jobber.
View ServiceAgent deal
Upfirst

Pick Upfirst if…

  • You book or log calls in Acuity, Calendly or Clio.
View Upfirst deal

Questions

How does ServiceAgent pricing compare with Upfirst?

At 300 calls of 3 minutes, Upfirst is $160/mo. ServiceAgent publishes prices from $0/mo, but none per call volume, so there is no figure to set against it.

Does ServiceAgent or Upfirst book appointments?

ServiceAgent: yes, appointment booking is recorded. Upfirst: yes, appointment booking is recorded.

Are the ServiceAgent and Upfirst prices verified?

ServiceAgent: verified, read on its pricing page. Upfirst: verified, read on its pricing page.

Where do these prices come from?

Each vendor's own pricing page. ServiceAgent: serviceagent.ai, verified October 29, 2026. Upfirst: upfirst.ai, verified November 6, 2026. ServiceAgent pricing page · Upfirst pricing page · How we collect prices

Are the links to ServiceAgent and Upfirst affiliate links?

We may earn a commission on the ServiceAgent link, at no extra cost to you. The Upfirst link goes to the vendor's own site and earns us no commission. Commissions never change how Toolcrew ranks vendors. Details are on our disclosure page: toolcrew.app/disclosure.

More comparisons

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