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CallRail pricing (2026): what it really costs

AI receptionistVerifiedAll-inPrice checked November 11, 2026
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Opens callrail.com

At your volume

Estimated monthly cost

$400/mo

Rank #23 of 29 at this volume

How we got it: 300 calls at your volume. Voice Assist + Lead Tracking: $150/mo with 50 calls included. 250 calls × $1.00/call overage. Total $400/mo.

Plans

PlanPriceIncludedOverageAt 300 calls
Voice Assist + Lead TrackingUsed$150/mo50 calls$1.00/call$400

What's included and what's extra

Included in the estimate

  • The plan's monthly calls
  • The answering service itself

Extra

  • Usage past the allowance ($1.00 per call)

Lead Tracking's own minute overage (it includes 5 numbers and 250 minutes) is not in the total

Features

Books appointments Yes
Live transfer Yes
SMS Yes
Recordings & transcripts Yes
CRM sync Yes
Call routing Yes
IntegrationsUnknown. Not recorded.
LanguagesUnknown. Not recorded.
ChannelsVoice, SMS
EU / GDPRUnknown. Not recorded.
Human handoffUnknown. Not recorded.

Our summary

Voice Assist is CallRail's AI voice agent. It answers calls and texts 24/7, qualifies and scores leads, books appointments, screens spam, and transfers the best leads to you, with call summaries, transcripts, and two-way CRM sync. On CallRail's pricing page it starts at $95/mo plus a required Lead Tracking plan from $55/mo, with 50 calls included.

Price note: Read on callrail.com/pricing on 2026-11-11 (Monthly toggle). Voice Assist "Starts at $95/month*", and the footnote says "*All plans include Lead Tracking starting at an additional $55. Additional $1/call after 50 Voice Assist calls over 15 seconds." Lead Tracking is $55/mo billed monthly ($50/mo on yearly billing) with 5 numbers and 250 minutes. Estimates use $95 + $55 = $150/mo, 50 calls included, then $1 per call; calls of 15 seconds or less are not billed, but the estimate counts every call. CallRail's separate Voice Assist page (voiceassist.callrail.com/pricing) shows "$95" and "$75" per month without saying when $75 applies, and says Voice Assist "is available in the United States as a standalone product"; estimates use the callrail.com/pricing figures. 14-day free trial, no card.

Cheaper at your volume

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