CallRail pricing (2026): what it really costs
At your volume
Estimated monthly cost
$400
Rank #23 of 29 at this volume
How we got it: 300 calls at your volume. Voice Assist + Lead Tracking: $150/mo with 50 calls included. 250 calls × $1.00/call overage. Total $400/mo.
Plans
| Plan | Price | Included | Overage | At 300 calls |
|---|---|---|---|---|
| Voice Assist + Lead TrackingUsed | $150/mo | 50 calls | $1.00/call | $400 |
What's included and what's extra
Included in the estimate
- The plan's monthly calls
- The answering service itself
Extra
- Usage past the allowance ($1.00 per call)
Lead Tracking's own minute overage (it includes 5 numbers and 250 minutes) is not in the total
Features
| Books appointments | Yes |
|---|---|
| Live transfer | Yes |
| SMS | Yes |
| Recordings & transcripts | Yes |
| CRM sync | Yes |
| Call routing | Yes |
| Integrations | |
| Languages | |
| Channels | Voice, SMS |
| EU / GDPR | |
| Human handoff |
Our summary
Voice Assist is CallRail's AI voice agent. It answers calls and texts 24/7, qualifies and scores leads, books appointments, screens spam, and transfers the best leads to you, with call summaries, transcripts, and two-way CRM sync. On CallRail's pricing page it starts at $95/mo plus a required Lead Tracking plan from $55/mo, with 50 calls included.
Price note: Read on callrail.com/pricing on 2026-11-11 (Monthly toggle). Voice Assist "Starts at $95/month*", and the footnote says "*All plans include Lead Tracking starting at an additional $55. Additional $1/call after 50 Voice Assist calls over 15 seconds." Lead Tracking is $55/mo billed monthly ($50/mo on yearly billing) with 5 numbers and 250 minutes. Estimates use $95 + $55 = $150/mo, 50 calls included, then $1 per call; calls of 15 seconds or less are not billed, but the estimate counts every call. CallRail's separate Voice Assist page (voiceassist.callrail.com/pricing) shows "$95" and "$75" per month without saying when $75 applies, and says Voice Assist "is available in the United States as a standalone product"; estimates use the callrail.com/pricing figures. 14-day free trial, no card.
Cheaper at your volume
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