Quo pricing (2026): what it really costs
At your volume
Estimated monthly cost
$146
Rank #6 of 29 at this volume
How we got it: 300 calls at your volume. Starter + Sona Tier 4: $118/mo with 250 calls included. 50 calls × $0.55/call overage. Total $146/mo.
Range: $146 to $309/mo across 5 plans.
Plans
| Plan | Price | Included | Overage | At 300 calls |
|---|---|---|---|---|
| Starter + Sona Tier 4Used | $118/mo | 250 calls | $0.55/call | $146 |
| Starter + Sona Tier 3 | $68/mo | 100 calls | $0.65/call | $198 |
| Starter + Sona Tier 5 | $218/mo | 600 calls | $0.45/call | $218 |
| Starter + Sona Tier 2 | $44/mo | 40 calls | $0.75/call | $239 |
| Starter + Sona Tier 1 | $19/mo | 10 calls | $1.00/call | $309 |
What's included and what's extra
Included in the estimate
- The plan's monthly calls
- The answering service itself
Extra
- Usage past the allowance ($0.45–$1.00 per call)
Features
| Books appointments | |
|---|---|
| Live transfer | Yes |
| SMS | Yes |
| Recordings & transcripts | Yes |
| Call routing | Yes |
| Integrations | |
| Languages | English, Spanish, French |
| EU / GDPR | |
| Human handoff |
Our summary
Sona is the AI agent inside Quo (formerly OpenPhone), the business phone system. It answers inbound calls 24/7, answers common questions, transfers callers to a teammate or department, and texts a scheduling link mid-call, in English, Spanish, or French. Sona needs a paid Quo seat (from $19/mo) and bills per call through credit tiers.
Price note: Read on quo.com/pricing on 2026-11-11. Sona needs a paid Quo plan ("Sona is available as an add-on for all Quo plans"), so estimates include the cheapest one: Starter at $19 per user/month billed monthly ($15/user/month billed annually at $180). Sona is billed in credits, "1 Call = 100 credits": Tier 1 $0/mo includes 1,000 credits (10 calls) then $1.00 per call, Tier 2 $25/mo 4,000 (40 calls) then $0.75, Tier 3 $49/mo 10,000 (100 calls) then $0.65, Tier 4 $99/mo 25,000 (250 calls) then $0.55, Tier 5 $199/mo 60,000 (600 calls) then $0.45. Each plan here is one Starter seat plus a Sona tier: $19, $44, $68, $118, and $218/mo. Estimates use monthly prices and one user. Business ($33/user/mo) and Scale ($47/user/mo) add HubSpot and Salesforce integrations, AI call summaries for all calls, and warm "Call transfers" by teammates; the Sona page does not limit Sona's own transfers to a plan. Sona answers inbound calls only ("Sona currently answers only inbound calls"). Texting needs US carrier registration ($19.50 one-time plus $1.50-$3/month), not in the total.
Cheaper at your volume
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