Phonely
AI receptionistBills per minuteVerified
At 300 calls · 3 min$225/mo
Starter plan200 min incl.
Phonely vs Smith.ai: pricing compared (2026)
Two call answering services, priced at your call volume from each vendor's own pricing page.
200 min incl.
Smith.ai
AI + live receptionistBills per callVerified
$500/mo
AI Receptionist Enterprise plan300 calls incl.
Cheaper$225/mo
$225/mo$500/moPhonely is $275/mo cheaper at 300 calls. Smith.ai is cheaper under ≈ 50 calls a month.
At your volume
Phonely, by $275/mo
$225 vs $500 at 300 calls. They bill on different units, so check your own call pattern.
Cheapest to start
Smith.ai, from $0/mo
25 calls included. Phonely starts at $50 for 200 minutes.
Where it flips
≈ 50 calls a month
Below that Smith.ai is cheaper. Above it Phonely is, up to 1,000 calls.
Cost as calls growMonthly cost as your calls grow
- Phonely
- Smith.ai
| Calls a month | Phonely | Smith.ai |
|---|---|---|
| 0 | $50 | $0 |
| 100 | $75 | $213 |
| 200 | $150 | $463 |
| 300 | $225 | $500 |
| 400 | $300 | $717 |
| 500 | $375 | $934 |
| 600 | $450 | $1,151 |
| 700 | $525 | $1,368 |
| 800 | $600 | $1,585 |
| 900 | $675 | $1,802 |
| 1,000 | $750 | $2,019 |
| Calls a month | Phonely | Smith.ai |
|---|---|---|
| 0 | $50 | $0 |
| 100 | $75 | $213 |
| 200 | $150 | $463 |
| 300 | $225 | $500 |
| 400 | $300 | $717 |
| 500 | $375 | $934 |
| 600 | $450 | $1,151 |
| 700 | $525 | $1,368 |
| 800 | $600 | $1,585 |
| 900 | $675 | $1,802 |
| 1,000 | $750 | $2,019 |
Plans side by side
- StarterFits 300 calls$50
- Pro$150
Features
| Feature | | |
|---|---|---|
| Integrations | Acuity, Calendly, Clio, HubSpot, Salesforce, Zapier | |
| Languages | 100+ languages | English, Spanish |
| EU / GDPR | Yes | |
| HIPAA | Yes | |
| Channels | Voice, web chat |
- Acuity, Calendly, Clio, HubSpot, Salesforce, Zapier
- 100+ languages
- English, Spanish
- Yes
- Yes
- Voice, web chat
Both have: appointment booking, live transfer, SMS, outbound calls, recordings and transcriptsNot verified for either: human backup
Pick Phonely if…
- You get more than about 50 calls a month.
- You need EU/GDPR or HIPAA (on its Enterprise plan, not at the starting price).
Pick Smith.ai if…
- You want the lowest starting price: $0/mo for 25 calls.
- You serve callers in English and Spanish.
- You book or log calls in Acuity, Calendly or Clio.
Questions
How does Phonely pricing compare with Smith.ai?
At 300 calls of 3 minutes, Phonely is $225/mo and Smith.ai $500/mo. Smith.ai is cheaper under ≈ 50 calls a month. They bill on different units, so check your own call pattern.
Does Phonely or Smith.ai book appointments?
Phonely: yes, appointment booking is recorded. Smith.ai: yes, appointment booking is recorded.
Are the Phonely and Smith.ai prices verified?
Phonely: verified, read on its pricing page. Smith.ai: verified, read on its pricing page.
Where do these prices come from?
Each vendor's own pricing page. Phonely: phonely.ai, verified November 3, 2026. Smith.ai: smith.ai, verified November 3, 2026. Phonely pricing page · Smith.ai pricing page · How we collect prices
Are the links to Phonely and Smith.ai affiliate links?
The Phonely link goes to the vendor's own site and earns us no commission. The Smith.ai link goes to the vendor's own site and earns us no commission. Commissions never change how Toolcrew ranks vendors. Details are on our disclosure page: toolcrew.app/disclosure.
