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Smith.ai vs Upfirst: pricing compared (2026)

Smith.ai$500/moAI Receptionist Enterprise · per call
CheaperUpfirst$160/moPro · per call

Upfirst is $340/mo cheaper at 300 calls. Smith.ai is cheaper under ≈ 40 calls a month.

At your volume

Upfirst, by $340/mo

$500 vs $160 at 300 calls. Both bill per call.

Cheapest to start

Smith.ai, from $0/mo

25 calls included. Upfirst starts at $24.95 for 30 calls.

Where it flips

≈ 40 calls a month

Below that Smith.ai is cheaper. Above it Upfirst is, up to 1,000 calls.

Cost as calls grow

  • Smith.ai
  • Upfirst
$0$1,000$2,000$3,00002505007501,000 callsYour volume$500$160
Estimated from each vendor's published plans at 3 min per call.
Estimated monthly cost by calls a month
Calls a monthSmith.aiUpfirst
0$0$25
100$213$70
200$463$160
300$500$160
400$717$235
500$934$299
600$1,151$299
700$1,368$369
800$1,585$439
900$1,802$509
1,000$2,019$579

Plans side by side

  • AI Receptionist Free25 calls · then $3.00 each
    $0
  • AI Receptionist Pro75 calls · then $2.50 each
    $150
  • AI Receptionist EnterpriseFits 300 calls300 calls · then $2.17 each
    $500

Monthly prices. Upfirst: The calculator uses monthly billing, not the annual discount, and counts every call as billable.

Features

SMS
Smith.aiYes
UpfirstNot verified
Outbound calls
Smith.aiYes
UpfirstNot verified
Integrations
Smith.aiAcuity, Calendly, Clio, HubSpot, Salesforce, Zapier
UpfirstAcuity, Calendly, Clio, Google Calendar, Outlook, Square, Zapier
Languages
Smith.aiEnglish, Spanish
UpfirstSpanish (35+ languages)
HIPAA
Smith.aiNot verified
UpfirstYes
Channels
Smith.aiNot verified
UpfirstVoice
Both have: appointment booking, live transfer, recordings and transcriptsNot verified for either: EU/GDPR, human backup
Smith.ai

Pick Smith.ai if…

  • You want the lowest starting price: $0/mo for 25 calls.
  • You need SMS or outbound calls.
  • You serve callers in English and Spanish.
View Smith.ai deal
Upfirst

Pick Upfirst if…

  • You get more than about 40 calls a month.
  • You need HIPAA.
  • You serve callers in Spanish.
View Upfirst deal

Questions

How does Smith.ai pricing compare with Upfirst?

At 300 calls of 3 minutes, Smith.ai is $500/mo and Upfirst $160/mo. Smith.ai is cheaper under ≈ 40 calls a month. Both bill per call.

Does Smith.ai or Upfirst book appointments?

Smith.ai: yes, appointment booking is recorded. Upfirst: yes, appointment booking is recorded.

Are the Smith.ai and Upfirst prices verified?

Smith.ai: verified, read on its pricing page. Upfirst: verified, read on its pricing page.

Where do these prices come from?

Each vendor's own pricing page. Smith.ai: smith.ai, verified October 30, 2026. Upfirst: upfirst.ai, verified October 30, 2026. Smith.ai pricing page · Upfirst pricing page · How we collect prices

Are the links to Smith.ai and Upfirst affiliate links?

The Smith.ai button goes to the vendor's own site and is not an affiliate link. The Upfirst button goes to the vendor's own site and is not an affiliate link. Commissions never change how Toolcrew ranks vendors.

More comparisons

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